Terms and conditions

Terms & Conditions

Last updated: December 15, 2025

1. Introduction

These Terms and Conditions (“Terms“) govern your use of the website https://www.nexovetech.com/ (“Website“) and all services, products, and solutions provided by Nexovetech (“Company“, “we“, “us“, “our“).

By accessing our Website, requesting a quotation, signing a proposal/SOW, or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

2. Services

Nexove Tech is an IT/technology company providing services such as (as applicable to you):

  • Software / web / mobile development
  • IT consulting and advisory
  • Cloud, DevOps, infrastructure, and deployments
  • Support, maintenance, and monitoring
  • Other custom IT and digital solutions

The scope of work, timelines, deliverables, and commercials for each project or engagement will be defined in a separate Proposal / Quotation / Statement of Work (“SOW”), which will form part of these Terms once accepted by you.

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with reasonable notice where practical.

3. Engagement & Approval

An engagement is confirmed when:

  • you accept our proposal / SOW in writing (including email approval), or
  • you pay any advance / initial invoice, or
  • you sign a contract, work order, or purchase order referencing our proposal.

Any changes to scope (change requests, additional features, third‑party integrations, etc.) may impact timeline and cost and will be handled through written change approvals.

4. Payment Terms

4.1 Pricing

All prices, fees, and charges will be communicated in the proposal/SOW or on the invoice. Prices are generally exclusive of all applicable taxes (GST/VAT, service tax, etc.) unless explicitly stated otherwise. Any such taxes will be charged in addition as per law.

4.2 Invoicing & Schedule

Depending on the nature of work, the payment structure may be:

  • Milestone-based (e.g., % on signing, % on design sign‑off, % on UAT, etc.), or
  • Time & Material (T&M) (billing based on actual hours/days spent), or
  • Retainer / monthly for ongoing services and support.

Exact payment schedule will be set out in the proposal/SOW or invoice, and forms part of these Terms.

4.3 Payment Methods

We may accept payment via bank transfer, UPI, cheque, card, payment gateway, or other methods communicated to you in writing or on the invoice. You are responsible for any bank charges, gateway charges, currency conversion fees, or similar fees unless otherwise agreed.

4.4 Due Dates & Late Payments

Unless otherwise stated on the invoice, payment is due within [X] days from the invoice date (e.g., 7/14/30 days – replace [X] as per your policy). Delayed payments may attract:

  • late payment interest at [X]% per month on the overdue amount, and/or
  • temporary suspension of services, access, or deliveries until dues are cleared.

4.5 Non‑Payment / Default

If payment remains unpaid beyond the agreed period, we may:

  • pause or terminate the project,
  • withhold deliverables, code, or documentation,
  • disable hosting or access (where applicable), and/or
  • initiate legal or collection actions to recover dues.

4.6 Refunds

Due to the custom and service-based nature of IT work, payments made are generally non‑refundable. Any refunds, if considered, will be at the sole discretion of Nexove Tech and only in exceptional cases (e.g., duplicate payment), and limited to the amount received for the specific refundable component.

5. Client Responsibilities

5.1 Information & Access

You agree to provide accurate and complete information, content, and approvals required for the project. You will provide timely access to your systems, servers, accounts, or third‑party services where necessary.

5.2 Approvals & Feedback

You agree to provide timely feedback and approvals to avoid delays. If approvals are delayed beyond agreed timelines, project timelines may be extended, and additional costs may apply for re‑planning, rework, or resource blocking.

5.3 Lawful Use

You agree not to use our services or deliverables for any unlawful, harmful, or prohibited activity, including but not limited to:

  • spreading malware, spam, or phishing
  • violating any applicable law, regulation, or third‑party rights
  • hosting or transmitting illegal or abusive content

6. Intellectual Property (IP)

6.1 Pre‑Existing IP

Each party retains full ownership of its pre‑existing intellectual property, including tools, frameworks, libraries, templates, and know‑how.

6.2 Project Deliverables

Unless otherwise agreed in writing, upon full and final payment for a project:

  • You will receive a license or rights to use the final deliverables (code, designs, documents, etc.) for your business purposes, and
  • Nexove Tech may retain the underlying reusable components, frameworks, and generic libraries used to build the solution.

6.3 Open-Source & Third‑Party Components

Some solutions may use open‑source or third‑party libraries/services subject to their own licenses/terms. You agree to comply with such licenses and terms. We are not liable for any changes, pricing, or limitations imposed by such third‑party providers.

6.4 Portfolio & Marketing

Unless you explicitly forbid it in writing, Nexove Tech may showcase your project name/logo and non‑confidential work in our portfolio, website, and marketing material.

7. Confidentiality & Data Protection

7.1 Confidential Information

Each party may receive confidential or proprietary information from the other (business, technical, financial, code, data, etc.). Both parties agree to keep such information confidential, use it only for the agreed purpose, and not disclose it to any third party except as required by law or for delivering the services.

7.2 Data Security & Privacy

We will take reasonable technical and organizational measures to protect your data as per industry practices. For details on how we collect, store, and use personal data, please refer to our Privacy Policy (see footer link below).

8. Warranties & Disclaimers

8.1 No Guarantee of Uninterrupted Service

While we strive for high availability and quality, we do not warrant that our Website or services will be uninterrupted, error‑free, or 100% secure.

8.2 “As Is” Basis

Except as expressly stated in a written agreement, all services and deliverables are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, or non‑infringement.

9. Limitation of Liability

9.1 Indirect Damages

To the maximum extent permitted by law, Nexove Tech shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities.

9.2 Aggregate Cap

Our total aggregate liability, whether in contract, tort, or otherwise, for any claim arising out of or in connection with our services, shall be limited to the total amount paid by you to Nexove Tech for the specific project or service giving rise to the claim.

10. Termination

10.1 By Client

You may terminate a project or ongoing service by giving prior written notice as per the notice period specified in the proposal/SOW. You will be liable to pay for all work done, committed resources, and non‑cancellable costs up to the effective date of termination.

10.2 By Nexove Tech

We may suspend or terminate services if you:

  • fail to make payments on time,
  • breach these Terms,
  • use the services for illegal or prohibited purposes.

10.3 Effect of Termination

Upon termination, any outstanding invoices become immediately due. Access to services, code repositories, servers, or tools provided by Nexove Tech may be disabled.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State].

11.2 Jurisdiction

The courts of [Your City/State] shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or our services.

11.3 Amicable Resolution

Parties shall first attempt to settle any dispute amicably through good‑faith negotiations before approaching courts or arbitration.

12. Changes to These Terms

Nexove Tech reserves the right to update or modify these Terms at any time. The updated Terms will be effective from the date they are posted on our Website. Continued use of the Website or our services after changes means you accept the updated Terms.

13. Contact Us

For questions or concerns regarding these Terms, please contact us at:

Company Name: Nexove Tech
Email: info@nexovetech.com
Phone: +91 9712205553 / +91 7878871230
Address: It Park, Pragati Empire, Sudama Chowk, Hans Society, Krishna Park Twp, Mota Varachha, Surat, Gujarat 394101, India

This page is a general template and does not constitute legal advice. Please consult a qualified legal professional to review and adapt these Terms for your specific jurisdiction and business.